Terms and Conditions

These Terms Conditions ("Terms") govern your use electrical services provided Central Coast Electrician Services ("we" "our" "us" or "the Company"). By engaging our services you ("you" "your" or "the Client") agree bound these Terms.

Please read these Terms carefully before booking our services. If you do not agree any part these Terms please do not use our services.

Services Provided

Scope of Services

Central Coast Electrician Services provides licensed electrical contracting services including but not limited:

• Residential and commercial electrical installations
• Electrical repairs maintenance switchboard upgrades installations
• LED lighting installations emergency electrical services
• Electrical safety inspections testing power point installations
• Ceiling fan installations smoke alarm compliance checks

Licensing and Compliance

All electrical work performed licensed electricians accordance with:

• NSW Electrical Safety Act 2002 NSW Electrical Safety Regulation 2013
• Australian New Zealand Wiring Rules AS NZS 3000
• All other relevant Australian Standards regulations

Service Areas

We service all suburbs across Central Coast region New South Wales. Services outside this area may considered case-by-case basis.

Booking and Appointments

Booking Process

Services may booked via phone email our website contact form. Booking confirmed when we acknowledge your request agree appointment time.

Appointment Times

We provide appointment time windows rather exact times. Our electrician will contact you before arrival. While we strive arriving within scheduled window delays may occasionally occur due unforeseen circumstances.

Access Requirements

You must provide safe reasonable access work area including:

• Clear access switchboard work areas removal valuables fragile items
• Arrangement pets secured notification any site-specific hazards

Cancellations and Rescheduling

If you need cancel reschedule:

• More than 24 hours notice: No fee
• Less than 24 hours notice: $100 cancellation fee may apply
• No-show without notice: Full call-out fee applies

We will make reasonable efforts rescheduling cancelled appointments earliest convenient time.

Quotes and Pricing

Quotations

We provide free quotes most electrical work. Quotes valid 30 days from date issue unless otherwise stated. Quotes estimates based information provided may subject adjustment if site conditions differ from what described.

Pricing

Our pricing includes labour costs standard materials equipment travel within our service area GST where applicable.

Unless otherwise stated quotes do not include:

• Costs additional work discovered during job requires separate approval
• Materials equipment specifically requested client
• Costs associated rectifying non-compliant electrical work others
• Structural work painting non-electrical trades

Price Changes

If additional work required beyond original scope:

• We will inform you immediately provide revised quote additional work
• Obtain your approval before proceeding

Emergency Call-Outs

Emergency services particularly after hours weekends public holidays incur premium rates. These rates clearly communicated when booking emergency service.

Payment Terms

Payment Methods

We accept payment by cash bank transfer EFT credit card Visa MasterCard debit card.

Payment Timing

Payment due upon completion work unless alternative payment terms agreed writing job staged project milestone payments commercial payment terms arranged.

Overdue Payments

For accounts not paid within 7 days invoice date:

• Reminder notice sent interest may charged rate 2% per month overdue amounts
• We reserve right suspend further work until payment received
• Debt recovery costs may added outstanding amount

Deposits

For larger projects typically over $2,000 we may require deposit 30-50% before commencing work. This deposit non-refundable if you cancel after materials ordered.

Work Performance and Standards

Workmanship Guarantee

We guarantee our workmanship period 12 months from date completion. If defects workmanship identified during this period we will rectify them no charge.

Materials and Equipment

Unless otherwise specified we use industry-standard materials equipment. Manufacturer warranties materials separate from our workmanship guarantee subject manufacturer's terms.

Testing and Certification

All electrical work tested safety compliance. We provide:

• Compliance certificates required law test reports where applicable
• Safety switch certificates

Site Conditions

We are not responsible:

• Damage concealed services pipes cables not identified before work begins
• Asbestos hazardous materials discovered during work—work will stop until proper remediation
• Pre-existing non-compliant electrical work others structural damage painting required after electrical work

Client Responsibilities

Accurate Information

You must provide accurate information about nature electrical work required property ownership authority authorise work any known hazards special circumstances previous electrical work modifications.

Permits and Approvals

You responsible obtaining any necessary council approvals permits we can advise if required body corporate approvals strata properties landlord approvals rental properties.

Safety

You must ensure work area safe our electricians inform us any site hazards keep children pets away work areas follow any safety instructions provided our electricians.

Limitation of Liability

Our Liability

To extent permitted law our liability limited cost re-performing service. We are not liable consequential indirect losses. We maintain appropriate insurance our business activities.

Exclusions

We are not liable:

• Damage caused failure follow our maintenance recommendations
• Damage from electrical faults appliances equipment not serviced us
• Power outages supply issues controlled electricity distributor
• Defects work performed other contractors

Australian Consumer Law

Nothing these Terms excludes restricts modifies any consumer guarantee right remedy under Australian Consumer Law ACL any other applicable law cannot lawfully excluded.

Under ACL you have certain guaranteed rights including services provided due care skill services fit purpose you told us services delivered within reasonable time.

Emergency Services

Emergency Response

We provide 24/7 emergency electrical services. Emergency situations include complete power failure exposed live wiring electrical burning smells sparks electrical safety hazards.

Emergency Limitations

Emergency call-outs intended making situations safe restoring basic power. Full repairs may need scheduled normal business hours if specialised parts required extensive work needed situation made safe requires long-term solutions.

Dispute Resolution

Initial Contact

If you have concerns our service please contact us immediately. We committed resolving issues quickly fairly.

Formal Complaints

If informal resolution unsuccessful you may submit formal written complaint contact NSW Fair Trading seek mediation through appropriate channels.

Governing Law

These Terms governed laws New South Wales Australia. Any disputes will subject jurisdiction courts New South Wales.

Changes to Terms

We reserve right update these Terms any time. Updated Terms posted our website with new Last Updated date. Your continued use our services constitutes acceptance updated Terms.

Contact Information

For questions these Terms Conditions please contact:

Central Coast Electrician Services
Phone: 0447 288 377
Email: Via our website contact form
Address: Killarney Vale, Central Coast, NSW

Acceptance: By engaging our services you acknowledge you have read understood agree bound these Terms Conditions.

Central Coast Electrician Services — Professional electrical services with clear fair terms.